.bot{background:#e9edff;color:#111;border-radius:10px;padding:10px;margin:6px 0;max-width:85%}.user{background:#d6ffdf;color:#111;border-radius:10px;padding:10px;margin:6px 0 6px auto;max-width:85%;text-align:right}.cta-btn{display:inline-block;background:#f36;color:#fff;padding:12px 26px;border-radius:8px;text-decoration:none;margin-top:14px;font-weight:600}